Client Success Stories

Resolute Tissue 

08-04-2021 12:00

On the Job Training Leads to Cost Savings and Jobs

Resolute Tissue is a leading, value-driven, low-cost, vertically integrated paper manufacturer and a member of the Manufacturers Association of Central Florida. The company provides sustainable premium and recycled tissues and towels for the retail and away-from-home markets. Resolute Tissue enjoyed steady business, but the company was experiencing high workforce turnover. The plant’s sophisticated equipment required expensive on-the-job training (OJT) for Resolute Tissue employees. The FloridaMakes business advisor researched available support in the region and led an effort to qualify Resolute Tissue for OJT financial support from the local CareerSource agency. Resolute Tissue hired new team members and updated job descriptions to reduce future turnover. It also implemented a system for monitoring the turnover rate to determine the impact of the OJT training.