Client Success Stories

RND Automation & Engineering LLC 

08-04-2021 03:39 PM

Workforce Training for a Newly Merged Company Creates a Team that Increases its Competitive Edge

RND Automation & Engineering, LLC is Florida's premier custom machine builder. RND, with its 40 employees, engineers, designs, manufactures, and retrofits horizontal form, fill, and seal machines and provides custom automation and material handing machinery for industries and products as diverse as hydraulic valves, automotive sensors, and contact lenses. Their projects range from fully- automatic, high-speed robotic work cells to operator-assisted, semi-automatic workstations. With over 20 years of experience in industrial machinery design, they provide their clients with production-ready automated equipment that cuts labor costs and improves quality and production rates of their customers.


RND had purchased another machine builder and moved both companies into a new facility. As a result of the issues that arise from combining two separate cultures and processes into one operation, on-time delivery rates had dropped significantly, jeopardizing the stellar relationships they had developed over the years with their customers. The management team had determined that training would be necessary to help develop the two workforces into one cohesive team that would be able to meet the strategic objectives of the company. The training would help the company develop a culture and standard processes that would combine both companies into one, holistic company that would operate more efficiently and be more productive in order to meet and exceed the demands of its customers and not only maintain but increase the company’s competitive advantage.


RND turned to David Ferguson, a FloridaMakes Business Advisor at the Sarasota Manatee Manufacturing Association (SAMA) for assistance. David conducted both a Lean Diagnostics Assessment and a Business Continuity Assessment with the management team. The discoveries from these assessments helped to solidify what the management team had already suspected but more importantly, helped the team to laser focus much of the training on the opportunities identified in the assessments. A FloridaMakes Business Advisor worked with RND Automation Senior Management to help develop a 12-month training program, source training providers, and project manage many of the training programs. FloridaMakes Business Advisors also helped RND obtain a training grant that reimbursed the company for 75% of most of the training costs.


  • Increased/Retained Sales: $800,000
  • Cost Savings: Nearly a quarter of a million dollars
  • New Investments: Approximately $180,000
  • Increased/Retained Jobs: 5


RND Automation is extremely grateful for FloridaMakes. Although we all know the value of training, it’s always difficult to justify the significant cost in both dollars and time that additional training requires. FloridaMakes has been instrumental in assisting RND in justifying those costs, by introducing us to available state grants and highly skilled trainers.

We’ve increased our training budget overall, but more importantly, the value of the training we’re receiving relative to our spend is well over our spend. For every dollar we spend, this year, we’re receiving four dollars of training (due in part to the grants and negotiated discounts). I can’t recommend FloridaMakes enough. We were already competitive in our market but elevating our entire staff in this way is building us into a powerhouse.

— Aaron Laine, Director of Operations