Product Specification and Training by Industry Expert Keeps Company on Track for New Product Introduction
AVALEX Technologies is a leading design and manufacturer of rugged avionics and electronics for the defense, law enforcement, search and rescue, and commercial operators. Located in Gulf Breeze, Florida, AVALEX has been in business since 1992. They design and build communication management units, smart displays, tablets, digital mapping systems, digital video recorders, mission computers, and cockpit pressure oxygen warning systems.
THE CHALLENGE
AVALEX needed to comply with a very proprietary standard per their customer’s specification for a new product, and they had a very tight time schedule to meet. AVALEX was not able to find an experienced resource in this requirement that could provide them with the knowledge and training to help prepare for their new product roll out and customer audits.
FLORIDAMAKES ROLE
With the help of the local FloridaMakes Business Advisor, Mary Nuital, who reached out to the MEP network across the state, an industry expert for this proprietary customer specification was located. The expert resource was quickly retained and brought in to help AVALEX ensure that they could meet the requirements of the specification, train employees and stay on schedule.
RESULTS
- Retained sales: Achieved customer schedule for new product introduction
- Retained jobs: Trained the workforce on new product specification
TESTIMONIAL
The industry expert that FloridaMakes was able to find, helped AVALEX confirm our process and procedure capability, clarify open questions regarding the requirements, and provide the training needed for our employees to be able to produce products that met the proprietary requirements of our customer. The connection also helped to establish a new supply partnership for services needed going forward.
— Renee Oakley, HR Manager and Keith Dotson, Quality Assurance Manager