Client Success Stories

Superior Handling Equipment, LLC 

08-04-2021 11:21

Woman-Owned Manufacturer Poised for Future Growth

Superior Handling Equipment, LLC in Ormond beach, Florida is a woman-owned, private standalone business whose 14 employees produce a speed lift product line. For 40 years they have produced speed lifts with maximum flexibility and customized options that enhance safety, durability, reliability and operational efficiency for most material handling applications. Superior has a broad and loyal customer base including supermarket chains, national retailers, hospitals, schools, manufacturing and general industrial applications. While Superior has earned a reputation for high quality, the company’s President and Business Development Director realized the need to align its business processes with quality systems. FloridaMakes, a NIST MEP affiliate, was contacted to review the situation and it was determined that pursuing ISO9001:2015 was the best approach. The ISO9001:2015 is the new standard; any company under the current ISO9001:2008 standard is required to convert to the ISO9001:2015 standard by September 2018. FloridaMakes contacted specialists to train Superior employees on ISO 9001:2015 protocol and standard compliance.

RESULTS

  • Awarded the ISO9001:2015 Certification
  • Increase in sales of 20%
  • 2 new employees hired
  • Order to cash cycle reduced by 10%
  • Patents filed on a second new product line to be marketing in 2017

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