Director of Client Engagement Services
For over 25 years Phil has guided and advised senior leaders, in manufacturing and across all sectors, in business performance improvement. He is focused on strategically-oriented performance improvement of organizations through implementation of proven methods in strategic planning, process management, and workforce development.
As a Florida Sterling Council judge and 17-year Master Examiner and Baldrige examiner, he has extensive experience in Baldrige-based management systems and assessment, as well as Lean Six Sigma Process Management improvement initiatives. Phil has been deeply involved in training and advising teams of managers and employees to reduce costs and improve productivity and performance. He graduated from the United States Coast Guard Academy with a bachelor’s degree in engineering and has an MBA from Florida International University in Miami.
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