Florida Sterling Council and FloridaMakes Launch Collaboration to Assist Florida Manufacturers to Improve Their Performance

(April 27, 2016) ORLANDO, FL – FloridaMakes, part of the National Institute of Standards and Technology’s Manufacturing Extension Partnership (NIST MEP), and the Florida Sterling Council, a nationally recognized performance excellence organization, have launched a collaborative agreement aimed at assessing and improving the performance of Florida’s manufacturers. 

FloridaMakes is a statewide service designed to support the competitive ability and profitability of Florida’s manufacturing sector, and builds on the work of the state’s regional manufacturers associations. The Florida Sterling Council works with both the public and private sector in industries from healthcare, business and government to manufacturing and the service sector, to support business quality through assessment, training, and recognition of performance excellence and proven results.

“Florida is extremely fortunate to have the Florida Sterling Council, a national leader modeled on the Baldrige Performance Excellence Program, a sister program of NIST MEP,” said FloridaMakes CEO Kevin Carr. “By working with the Sterling Council, FloridaMakes will be able to provide manufacturers with additional resources to support their competitiveness, including further developing the skills of manufacturing owners, CEOs and managers.”

“We are gladly investing in this new partnership opportunity with FloridaMakes,” said Florida Sterling Council President John Pieno. “Together, we can more effectively strengthen our shared mission to improve the competitive abilities and profitability of the state’s manufacturers. Through our work with FloridaMakes, we expect that more manufacturers will establish a path for continuous improvement.”

Phil Centonze, who serves as FloridaMakes’ Director of Client Engagement Services, is a member of the Florida Sterling panel of judges and a 17-year Sterling master examiner and Baldrige examiner. “I have seen the tremendous performance benefits achieved by companies which use the Sterling model,” Centzone said. “This partnership between Sterling and FloridaMakes will benefit Florida manufacturers seeking to improve their businesses and how they serve their customers.” 

As part of a signed memorandum of understanding, the Florida Sterling Council will provide six sigma training, leadership training and other offerings to Florida manufacturers. In addition, Sterling examiners around the state will be offered opportunities to participate as award evaluators for Florida regional manufacturers associations. With a very talented, but small staff, volunteers play a critical role for the Sterling Council. For example, nearly 200 volunteer examiners will provide numerous hours of professional expertise valued at $6.5 million to applicant organizations during the 2016 examination cycle.

FloridaMakes will use the Sterling criteria as the basis for its Enterprise Performance assessments, designed to provide small and medium-size manufacturers with an outside, unbiased evaluation of operations as well as identify specific opportunities for growth and improvement. In addition, FloridaMakes Chief Operating Officer Maria Alfano will serve on the board of the Sterling Council, and FloridaMakes will serve as a gold sponsor at the 24th Annual Florida Sterling conference, which takes place May 31-June 3 at the JW Marriott Orlando, Grande Lakes.   

For information about FloridaMakes visit www.floridamakes.com or call (407) 450-7206. For information on the Florida Sterling Council visit www.floridasterling.com or call (850) 922-5316. 


About the Florida Sterling Council

The Florida Sterling Council, a 501(c)(3) not-for-profit, is a nationally recognized performance improvement organization that was established in 1992 as part of the Executive Office of the Governor.  The Council oversees the Governor’s Sterling Award for Performance Excellence, presented annually by the Governor to high performing, role-model organizations, both private and public, who demonstrate superior management approaches and role model results. The Sterling Staff consists of seven full-time/part-time employees with an entrepreneurial work ethic. The Florida Sterling Council assists leaders in ensuring Florida’s reputation as a State of Excellence in the private and public sectors as a key driver of economic development and quality of life for Florida’s residents and visitors.

About FloridaMakes
FloridaMakes is a statewide service created by manufacturers, for manufacturers, and builds on the solid foundation of Florida’s network of regional manufacturing associations. FloridaMakes supports the growth, competitive ability and profitability of Florida’s nearly 19,000 manufacturers. Services are customized to meet the needs and opportunities of individual companies based on an enterprise assessment, and include process improvement, business growth and innovation, supply chain optimization, product development, adoption of best practices and appropriate advanced technologies, sustainability, market expansion and other services. Part of the National Institute of Standards and Technology’s (NIST) Manufacturing Extension Partnership, FloridaMakes provides access to national and local public and private resources. FloridaMakes operates with support from the State of Florida, NIST and Florida’s manufacturers. Visit http://www.floridamakes.com/ for more information.

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